Ember

Refund policy

Last updated [ PLACEHOLDER DATE ]

You have 30 days from your order date to cancel or request a full refund, no questions asked.

Before downloading a paid plan, we'll ask you to confirm you understand this window. It applies to Pro and every Studio seat.

How to request a refund

Email [ PLACEHOLDER: support@typofire.example ] with your order reference. We'll process eligible refunds within [ PLACEHOLDER: N business days ] through Paddle, our payment provider.

After 30 days

Cancelling stops future renewals but does not refund the current period. Your palettes and projects remain on your Mac regardless.

Related

See our terms and support & complaints pages.